badbdt Privacy Policy

1What information we collect

When you create an account on badbdt and use our services, we may collect various types of personal information. This collection is necessary to improve service quality, ensure security, and fulfil our legal obligations.

a) Identity information

• Full name (in both Bengali and English)
• Date of birth (for age verification)
• National ID card or passport number
• Gender
• Current and permanent address

b) Contact information

• Mobile number (Bangladeshi)
• Email address

c) Financial information

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Deposit and withdrawal history
• Transaction amounts and dates

d) Activity-related information

• Gaming history and betting records
• Usage patterns on the platform
• Login and logout times and dates
• Device information and IP address

2How we collect information

badbdt collects information through several methods. Each method is transparent and operates on the basis of your consent.

Direct collection

Information is collected directly from you when you register on badbdt, verify your account, request a deposit or withdrawal, or contact our support team.

Automatic collection

Technical information is automatically collected through cookies, log files, and other tracking technologies when you browse our platform.

Through third parties

Some information may be collected through identity verification service providers or payment processors. These third parties operate under strict confidentiality agreements.

3How we use your information

badbdt uses collected information only for specific and lawful purposes. We never use your information for unnecessary or unauthorized reasons.

• Account management: To handle registration, verify identity, and ensure account security.
• Transaction processing: To smoothly carry out deposits, withdrawals, and bonus distributions.
• Service improvement: To analyze user experience and improve the platform.
• Fraud prevention: To detect suspicious activity and protect the security of the platform.
• Communications: To send important service updates, promotional offers, and support messages.
• Legal compliance: To comply with applicable laws and regulations and meet the requirements of regulatory authorities.
• Responsible gaming: To monitor unusual gaming behavior and provide support.
• Personalized experience: To recommend games and offers based on your preferences.

4Data storage and security

The security of your information is our highest priority. We apply industry-standard technical and administrative measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Technical security measures

• SSL (Secure Socket Layer) encryption — for all data transfers
• AES-256 encryption — for stored sensitive information
• Two-Factor Authentication support
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems

Administrative security measures

• Access to personal information restricted to authorized staff only
• Regular privacy training for all staff
• Strict logging and monitoring of data access
• Immediate response plan in the event of a data breach

5Sharing information with third parties

badbdt does not sell or rent your personal information to third parties. However, limited information sharing may occur in specific circumstances.

Circumstances for sharing information

• Payment processors: Necessary information is shared to complete transactions through bKash, Nagad, Rocket, and Upay.
• Technology service providers: Information is shared under strict confidentiality agreements for hosting, cloud storage, and security services.
• Game providers: Limited gaming information is shared with our partner game developers including Pragmatic Play, Spribe, and JILI.
• Legal authorities: Information may be disclosed in response to a court order or legal obligation.
• Fraud prevention: Limited information may be exchanged with industry bodies to prevent organized fraud.

All third-party organizations are contractually required to comply with our privacy standards and protect your information to the same level.

6Cookies and tracking technologies

badbdt uses cookies and similar tracking technologies to improve platform functionality and personalize the user experience.

Types of cookies

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functionality cookies: Used to remember your preferences such as language or display settings.
• Analytics cookies: Help improve the service by analyzing how the platform is used.
• Targeting cookies: Used to display relevant offers and promotions.

You can control most cookies by changing your browser settings. However, disabling some cookies may limit certain features of the platform.

7Your rights and controls

badbdt respects your data rights. You may exercise the following rights:

• Right of access: You can request a copy of the information we hold about you.
• Right to rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted, though some information may need to be retained to meet legal obligations.
• Right to object: In specific cases you can object to the processing of your information.
• Right to data portability: You can receive your information in a structured, commonly used format.
• Right to withdraw consent: Where data processing relies on your consent, you can withdraw it at any time.
• Right to opt out of marketing: You can request to stop receiving promotional emails or messages.

To exercise these rights, send an email to [email protected]. We will try to respond to your request within 30 business days.

8Protection of minors

badbdt strictly provides services only to persons aged 21 or over. We do not collect or process information from minors and take active steps to prevent them from participating on the platform.

Age verification is mandatory at the time of registration. If we become aware that a person under the age of 21 has created an account, we will immediately close that account and delete the collected information.

9Data retention periods

We retain your personal information only for as long as necessary — to provide services, fulfil legal obligations, or meet our legitimate business purposes.

Specific retention periods

• Account information: A minimum of 5 years after account closure (in accordance with financial records regulations).
• Financial transaction data: 7 years (for audit and legal requirements).
• Communication history: Up to 3 years after the last contact.
• Gaming activity logs: 3 years (for responsible gaming monitoring).
• Technical logs: 12 months.

After the specified period has elapsed, data is securely deleted or anonymized in a way that no longer allows identification.

10Changes to this policy

badbdt reserves the right to update this privacy policy from time to time. The policy may be revised to reflect changes to our services, legal obligations, or industry best practices.

If any significant changes are made, we will notify you through one of the following methods:

• A notice will be sent to your registered email address
• A notification will be shown when you log in to the platform
• The "Last Updated" date at the top of this page will be changed

Continued use of the platform after changes will be considered as your agreement to the updated policy. For important changes, we may ask for your explicit consent again.

11Contact

If you have any questions, concerns, or requests to exercise your rights regarding your information related to this privacy policy, please contact us: